ACCOUNTS AND RISK FLOOR MANAGER

Recruiter:

ASC Human Capital Consulting

Job Ref:

ACCOUNTS AND RISK FL..

Date posted:

Monday, February 3, 2025

Location:

Johannesburg, South Africa

Salary:

R30000-R45000

SUMMARY:
ACCOUNTS AND RISK FLOOR MANAGER

POSITION INFO:

Job Title:

Accounts and Risk Floor Manager

Reports To:

General Manager

Purpose:

To monitor, report on and manage all departments and their issues that make up the Accounts, FICA, Risk and Payments Floor.

Essential Functions:

Self – Management:

Provide leadership to team-mates through coaching and mentorship;
- Maintain high professional standards within the team by maintaining best practices and habits;
- Maintaining/meeting time frames set out;
- Implement and carry out effective internal QA processes for all pieces of work;
- Management of all projects pertaining to the floor;
- Ensuring the above is conducted in order to achieve the strategic goals of the business in relation to the floor.

Floor Management:

Oversight and reporting on the following departments, through their HODs:

- Payments;

- Audits;

- Risk;

- FICA;

Ensuring all SLAs are maintained with a high focus on quality at all times;
Creating reports on the above for the sake of problem identification with corresponding resolutions;
Managing complaints / queries and personally getting involved for major issues;
Conducting analysis upon each department with a continuous improvement mindset.

Preferred Skills:

5 – 7 years’ experience within the Online Gambling Industry;
Competency across all facets of a bookmaking risk floor;
Management experience;
Academic experience involving management;
Leadership skills;
High level of knowledge on local sports / horse racing.

Requirements: Experience, Education and Other:

Grade 12 (matric certificate required);
Tertiary education (advantageous);
Risk Management Qualification (preferred);
2 years’ experience in a similar role is preferred;
Previous experience in a betting, gaming or gambling company (an advantage).

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