Employer Description
A well-established UMA specializing in Engineering Underwriting. Offices are located in JHB Northern Suburbs.
Job Description
This role will report to the Claims Manager.
Subsequent to appointment there will be Various practical industry courses and on the job coaching which the candidate will be required to attend and apply. Continuous development of interpersonal skills. Be proficient in the KIT policy administration system within 3 months of appointment (Knowledge of KIT will be beneficial).
MAIN PURPOSE OF JOB
The main purpose of the job is to administer claims which include accurate claim assessment, assessor appointment, corresponding with brokers and service providers and attending to claim documentation. It further involves building relationships with brokers by responding to queries and other outstanding matters and filing of claim correspondence.
KEY FUNCTIONS
Claims administration:
- Accurate registration of new claims
- Claim assessment within the parameters of the wordings
- Correspondence with brokers, assessors etc.
- Adherence to company SLAs
- Accurate reserving
- Attend to all queries
- Maintenance / administration of schemes
- Data capturing (loading payments, closing claims etc.)
- Correspondence: hard copies & e-mail
- Diary management and follow up
- Team coordination within claims and the company
Qualifications
Matric. Bachelors degree (or studying towards) would be an advantage.
Skills
Insurance Experience - Engineering Insurance Experience would be an advantage. Computer Literacy: Microsoft Office - proficiency in Word, Excel PowerPoint and Microsoft Outlook. Well-spoken and confident. Good telephone etiquette. Immaculate interpersonal skills. Ability to perform tasks under pressure. Attention to detail / accuracy.
Benefits
Negotiable
