Account Manager - Freestate

Job Position: Account Manager

Location: Kimberley (Free State)

Salary: R25 000 per month commensurate with experience and qualification

Email your updated CV to

Qualifications / Requirements:

• Minimum of Matric
• Post Matric qualification highly advantageous
• Minimum of 5 years experience in the retail sales sector (hardware and tooling)
• Good understanding of sales cycle and key account management
• Sound knowledge of the retail sector
• Product knowledge of hardware and tooling products
• Good business acumen (numeracy skills, generation of priofit ant loss, cash flow, margin)
• Excellent selling skills
• Above average data analysis skills
• Ability to trust and build customer loyalty
• Problem solving skills
• Computer literacy – MS Office and Outlook
• Customer orientation
• Results orientated and attention to detail
• Own vehicle and valid drivers license - willing to travel
• must be vaccinated 

Key Performance Areas:

• Ensure yield on revenue sold is at the required level of gross profit
• Increase turnover of existing customers across the entire account base by upselling and cross selling
• Identify opportunities to win business
• Analyse rate of sale per product and suggest opportunities
• Ability to negotiate a win/win business solution in meeting client needs
• Work with sales or marketing contacts in retail outlets
• Encourage customers to participate in launch of new products/brands, promotional campaigns or joint marketing programs
• Provide feedback to management
• Plan special promotions in retail outlets to coincide with their company’s advertising and marketing campaigns
• Research and gather information about potential product ranges
• Ensure knowledge and understanding of client business
• Build trust and confidence with customer throughout reliable and consistent service delivery and retail and product knowledge
• Resolve complaints and queries effectively
• Oversee Merchandiser in the store
• Identify and report revenue per SKU as well as per square meter
• Demonstrate a detailed knowledge of merchandising
• Complete and submit a comprehensive monthly customer call cycle planner
• Determine training needs and provide relevant training on product benefits and new lines to sales staff
• Attend sales and product knowledge training sessions
• Coordinate tender or project quotations with the Quotations Clerk