Account Receivable Administrator

•While Job Descriptions are written up for the purpose of a basic outline of the work and responsibilities associated with the Job, the Company encourages and expects all employees from time to time, to assist with work that may not be a direct part of their job description.

Qualifications and Experience

•National Diploma / NQF 6 (Preferred)

•Upto 2 years experience (Operational) FMCG, experience in a debtors department

•MS Excel, SAP

Key Qualities

Critical Success Factors

•Financial understanding & accuracy

•Proficient with all Microsoft Office tools & preferably an Advanced Excel user

•Analytical mind, organized, precise and meticulous

•Ability to take initiative, learn quickly and strive for results

•Excellent communication skills both verbal and written

•Strong team player

•Conscientious with follow-up & feedback

•Diploma in creditor's management would be advantageous

Communication

•Routine communication with customers or clients

Problem Solving

•Proactive identification of problems that are concrete and procedural, troubleshoot and apply solutions in line with guidelines provided or escalate more complex problems to superiors, providing information required to solve problems.

Relationships Maintained

•Others outside the organisation

Behavioural Competencies

Planning and Organising

•Manages time effectively, ensuring effective completion of tasks under stressful deadlines.

•Able to prioritise activities and resources, ensuring that results are achieved effectively.

•Able to evaluate progress and make appropriate adjustments to initial plans, ensuring a successful outcome.

Customer Relations

•Asks questions to identify customer needs or expectations

•Follows through and meets personal commitments to others on time

•Takes responsibilities seriously and consistently meets the clients' expectations for quality, service, and professionalism.

•Continuously monitors delivery to make sure the customer is receiving good service

•Shows a strong commitment to exceeding customer expectations

•Able to own responsibility for mistakes, apologise and make suitable changes to services

Continuous Improvement

•Increases performance expectations when success has been achieved

•Seeks out sources of information, including trade associations, "best practice" companies, customers, peers, subordinates, etc.

•Finds ways to fast-adapt improvement ideas to work processes

•Proactively seeks out resources, alliances, etc., needed to quickly introduce improvements

Collaboration

•Helps others with their work.

•Meets commitments to team members or others in the organisation.

•Actively contributes to team discussions and the accomplishment of team work plans.

•Shares expertise and resources to help others address their needs.

•Seeks to include all those who can contribute to the