SUMMARY:
Our client is a firm of Chartered Surveyors and are specialists in the valuation of buildings, plant & equipment for insurance purposes. They work with a range of clients, both national and international, they require a junior administrator with good Word, Excel, IT and organisational skills.
POSITION INFO:
WHAT YOU WILL BE RESPONSIBLE FOR
- Monitoring and responding to incoming enquiry emails from clients and brokers
- Electronic filing of job-related emails (CRM)
- Making/taking any relevant client/broker telephone calls
- Gatekeep clients of confirmed jobs chasing for updates
- Adding new accounts and contacts to the system
- Adding opportunities to the pipeline
- Track all emails to opportunities.
- Generate quotes and orders
- Helping to answer initial emails
- Requesting additional information/send out client questionnaire asking for additional information
- Preparing basic proposals
- Preparing job in emails
- Helping to collate correspondence as part of job handover to the valuers
WHO YOU ARE
- At least 3 years of trackable experience in a marketing/admin role
- Experience in a similar environment is advantageous
- Confident, approachable, and can-do attitude
- Team player
- Excellent communication and organisational skills
- Attention to detail and problem-solving skills
- Proficiency in MS Office (MS Excel, and Outlook in particular)
