CORE PURPOSE OF JOB

Main purpose of the job: Perform administrative task required by users. Maintain the accuracy of the information systems on the Telecommunications infrastructure. Assist with training users of Telecommunications features.

KEY PERFORMANCE AREAS

• Creating and Maintaining the Telephone Management System
• Creating and Maintaining the Call Barring System
• Creating and Maintaining RightFax accounts
• Creating and Maintaining Voicemail accounts
• ICT Operations support and related administration
• Technical support to technicians

CORE COMPETENCIES

• Strong administrative skills
• Ability to work on own initiative and as part of a team
• Good verbal and written communication skills
• Caring attitude towards users
• Service orientated and good etiquette skills
• Meticulous attention to detail
• Proficiency in MS Office (Outlook, Excel, Word)

REQUIREMENTS

• Required minimum education: Matric
• Minimum of 2 years relevant experience

SCREENING QUESTIONS

• Do you have any experience working on a Telephone Management System?
• Are you proficient in MS Excel and MS Word?
• Do you have any experience working with Telephone account queries?
• Do you have any experience working with Telephone instruments?

SALARY RANGES (Peromnes)

ADDITIONAL INFORMATION e.g. contact person and telephone number, e-mail; etc.

CLOSING DATE FOR APPLICATIONS:

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