Administrative Assistant - Personal Underwriting | Kloof

SUMMARY:
Dynamic Administrative Assistant Ready to Streamline Operations and Elevate Client Experience!

POSITION INFO:

Job Title: Administrative Assistant to the Personal Underwriters

Location: Kloof, Durban, KZN

Department: Personal Underwriting

Employment Type: Full-Time

Reports To: General Manager – Personal Underwriting

Company Overview:
Kayser Baird Insurance Brokers is a leading short-term insurance brokerage in South Africa, dedicated to providing tailored insurance solutions with exceptional service. The company is committed to growth and innovation in the insurance sector.

Role Overview:
The Administrative Assistant will support the Personal Underwriters by managing various administrative tasks, ensuring smooth operations within the underwriting team, and providing essential support to enhance overall efficiency and effectiveness.

Key Responsibilities:

• Provide comprehensive administrative support to the Personal Underwriters, facilitating effective communication and workflow.
• Prepare, organize, and maintain underwriting documents, policy records, and relevant files, ensuring accuracy and confidentiality at all times.
• Enter and update client information, policy details, and underwriting data into relevant systems with a high degree of accuracy.
• Assist with client inquiries, process requests, and follow up on outstanding documentation to maintain a high level of customer service.

Qualifications:

• Education: Matric (Grade 12) or equivalent.
• Certifications: Relevant underwriting or insurance certifications (e.g., NQF Level 4, RE5) are advantageous.

Personal Attributes:

• Highly organized with the ability to manage multiple tasks efficiently and prioritize workload.
• Proactive and capable of anticipating needs while taking initiative to resolve issues.
• Customer-focused with a commitment to providing excellent support and service to both internal teams and clients.
• A collaborative team player with a positive attitude and the ability to work effectively within a team environment.