SUMMARY: Administrative
JOB DESCRIPTION:
As a customer call handler/administrator you involved with the following, Manage outgoing and incoming customer calls to hire process remains efficient, Input customer data into via client internal systems and to support the general office function. Main duties will include: - Validating customer details for hire purposes - Invoicing - Managing damage charges - Outgoing / incoming customers calls to customer following up on current orders, agreeing return dates etc - Responding to customers emails in line with business processes As successful candidate will require the following attributes; - Excellent Telephone manner - PC Literate ( Microsoft office ) - Ability to commute - Available in an ongoing capacity
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