Aftersales Manager

SUMMARY:
After Sales Manager - Malmesbury, Western Cape

POSITION INFO:
Our client in the automotive industry is seeking a motivated After Sales Manager to join their dealership in Malmesbury, Western Cape. 

Key Responsibilities:

• Oversee all after-sales activities, including service, parts, and customer support.
• Develop and implement strategies to enhance customer satisfaction and retention.
• Manage a team of service professionals, providing leadership and fostering a customer-centric culture.
• Monitor and analyze performance metrics, driving continuous improvement.
• Collaborate with other departments to ensure seamless service delivery.

• Proven experience in after-sales management within the premium automotive industry.
• Strong leadership and team management skills.
• Excellent communication and customer service abilities.
• Analytical mindset with the ability to interpret data and implement improvements.
• Passion for delivering exceptional customer experiences.

NB! This job is now closed. You can apply for other jobs by uploading your CV.