Agent: Customer Service – Acquisitions (JHB - Gauteng)

 

Recruiter:

Career Circuit

Job Ref:

Agent: Customer Serv..

Date posted:

Thursday, June 2, 2022

Location:

Johannesburg, South Africa

Salary:

Salary would be dependent on qualifications and experience. Market Related, including Medical Aid and Provident Fund Contributions.


SUMMARY:
Agent: Customer Service – Acquisitions (JHB - Gauteng)

JOB DESCRIPTION:

Responsibilities:

ØThe Acquisitions agent is responsible for sales and lead conversion targets.
ØMarketing of the company to both existing and new customers.
ØFollow up on outstanding leads and/or queries.
ØHandle inbound and make outbound calls according to campaigns.
ØDemonstrate excellent knowledge of product, service offerings and systems.
ØNegotiate and make relevant product and service adjustments in line with customer needs, product pricing and company sales strategy.
ØDealing with customer queries and complaints in a competent, efficient and professional manner, in accordance to company quality standards and values.
ØSelling of value added services.
ØUp-selling of company products.
ØObtaining referrals from new company customers.
ØProvide constant feedback to intermediaries, management and other departments regarding status of leads.
ØEnsure quality benchmarks are achieved.
ØManage time and workloads to ensure that deadlines and targets are met.
ØAlign own behaviour with company culture and values.
ØEnsure achievement of own performance requirements.
Ø

Job Requirements:

ØMinimum Matric qualification.
ØPrevious call centre experience in a sales environment is essential.
ØRE 5 is a requirement.
Ø120 FAIS credits advantageous.
ØMS Office knowledge (Basic or Intermediate Excel) .
Ø

Skills and Competencies:

ØSelling skills (objection handling & negotiation).
ØCustomer centric.
ØAttention to detail.
ØDeadline and results driven.
ØInitiative.
ØTeamwork.
ØJudgment/Problem solving.
ØTolerance for stress.
ØInterpersonal and communication skills.
ØInfluencing.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

Similar jobs you might be interested in:

Afrikaans speaking Inbound Call Centre Agent / Customer Service Agent (Pharmaceutical wholesaler) - Pretoria West
Location: Pretoria
Salary:
53 days ago


Italian Speaking Customer Service Agent
Location: Johannesburg
Salary: R15300 p/m + incentives
Call Centre - Travel & Tourism
7 days ago


Customer Service Agent
Location: Johannesburg
Salary:
customer service agentsA reputable fintech company based in Johannesburg is looking for a skilled, experienced and vibrant candidate to join their company as a customer service agent.The primary aim of this role is to provide exceptional customer support and service to clients on the online platform. It would be advantageous if the candidate has knowledge of financial markets, trading concepts and...
8 days ago


Customer Service Agent
Location: Centurion
Salary: Market Related
We are looking for customer service agent for a company based in the Centurion area.
9 days ago


Customer Contact Agent
Location: Pretoria
Salary: 144000
We are hiring a customer Contact agent for our Sales & Marketing & PR team.
1 day ago


CUSTOMER RELATIONS AGENT - CENTURION
Location: Centurion
Salary: R25 000 Monthly
Our client based in Centurion is looking for a dynamic candidate with excellent client relationship experience to join their team.
7 days ago


Debtors / Collections Agent
Location: Sandton
Salary: Market related
To offer continual member support, obtaining set targets on a daily, weekly and monthly basis.
1 day ago


SALES AGENTS
Location: Vereeniging, Gauteng
Salary: 100000
We are seeking a highly motivated and results-driven Sales agent to join our team. The successful candidate will be responsible for generating new business leads, building relationships with clients, and driving sales growth
6 days ago


Sales Consultant
Location: Johannesburg
Salary: Salary
Sales Consultants
7 days ago


Field Agent
Location: Johannesburg
Salary: 6000 Monthly
DriverJohannesburg (Sandton) and Capetown (Woodstock)R8000 + Benefits
9 days ago


Create a free job alert for Agent: Customer Service – Acquisitions (JHB - Gauteng) in Johannesburg

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions

 

Jobseekers

Register your CV Search jobs CV writing

Recruiter

Advertise jobs Search the CV database

General

Disclaimer Terms and conditions Privacy policy Cookie policy POPIA manual Unsubscribe

© Copyright 2025 Job Placements. All Rights Reserved.