Appliance Repair Technician

Responsibilities

• Ability to fault find on a variety of kitchen-based appliances and related equipment
• Repair or replace broken/malfunctioning components on a range of equipment
• Disassemble machinery or equipment to remove parts and effect repairs
• Observe and test the operation of machinery/equipment and diagnose malfunctions, using observation, analysis, voltmeters, mechanical and other testing devices
• Reassemble equipment after completion of inspections, testing, and repairs
• Service and clean, lubricate, or adjust parts of equipment or machinery
• Examine relevant parts for defects, such as breakage, abuse or excessive wear
• Test newly repaired machinery/equipment to verify the completeness of the repairs
• Provide comprehensive and accurate reports on diagnosis, assessment of component/part, failures, observations, actions as well as any relevant recommendations
• Record parts or materials used and order or requisition new parts/materials as needed
• Ensure excellence in customer service delivery through meticulously following procedures/processes
• Ensure the correct documentation is in place and accurately completed before repairs are done
• Work standby and overtime, when required
• Ensure that all OHS procedures are followed and that all tools and equipment is handled with proficiency and with the necessary respect
• Effectively communicate with clients regarding repairs, service, spares and related queries

Requirements

• Grade 12
• MUST HAVE valid driver’s license

• Minimum of 4 to 6 years relevant kitchen equipment repair experience
• Experience must include fault finding, quoting, assembly, dis-assembly, testing, repairs
• Workshop and on site/customer repair experience is preferred
• Relevant trade test would be beneficial: example electrician, refrigeration
• South African citizens only

• Computer literate - MS Office, SAP or similar
• Able to travel daily and extensively
• Able to work overtime and standby when needed
• Good effective communication with customers and support staff is essential