Application Portfolio Manager

SUMMARY:
Deloitte is looking for an Application Portfolio Manager to join a client in the West Rand Assis

POSITION INFO:

Deloitte is looking for an Application Portfolio Manager to join a client in the West Rand for at least 12 months on contract, per below:

Role:                                   Application Portfolio Manager - Operations

Duration:                            12 months, with a long-term view

Arrangement:                      First few week - onsite full time, thereafter Hybrid (3 times per week onsite)

Location:                             Randfontein, West Rand

Start:                                  January 2025 to December 2025

Scope:                               

• Assistance and Management of the design, build, integration, and mapping of Applications to successful solution delivery
• Emphasis needs to be placed on Application Management, integration, dependency mapping, dependency management, and Intergration
• Management of solution delivery and future software design
• The client supports 300+ software solutions, of various magnitudes, inclusive of ERP solutions. The role encompasses a large portfolio, and needs a candidate who can be accountable
• Travel would be required - client sites in Gauteng and North West. Possible international site travel by mid-2025.  

Summary:

• The Application Portfolio Operational Manager is responsible for overseeing the operational aspects of managing the organization's third-party application landscape.
• This role involves leading and coordinating teams that manage configuration processes, dependency mapping, and relationships across applications, hosting environments, integrations, and supporting infrastructure.
• The manager ensures that application inventory management, lifecycle processes, and roadmap development are implemented effectively and align with organizational goals.

CONFIGURATION AND DEPENDENCY MANAGEMENT OVERSIGHT

• Oversee the standardization and execution of application configuration processes.
• Provide guidance on using tools like Configuration Management Databases (CMDB) to track and manage dependencies effectively.

APPLICATION LANDSCAPE INVENTORY MANAGEMENT

• Ensure the organization maintains an accurate and up-to-date inventory of all applications, including configurations, hosting environments, and vendor details.

APPLICATION LIFECYCLE MANAGEMENT (ALM)

• Lead teams in planning and managing the full lifecycle of applications, from onboarding to decommissioning.
• Oversee the identification and retirement of redundant or outdated applications to optimize the portfolio.
• Ensure lifecycle strategies align with business goals and minimize operational risks.

APPLICATION ROADMAP DEVELOPMENT AND EXECUTION

• Collaborate with business stakeholders to develop and maintain application roadmaps that align with strategic goals.
• Monitor industry trends, vendor roadmaps, and emerging technologies to inform roadmap priorities.
• Oversee the implementation of roadmap initiatives, including upgrades, replacements, and modernizations.

VENDOR AND SLA MANAGEMENT

• Develop, implement and manage solution Demand Forecast processes to plan and manage resource requirements for technology deployment and management.
• Manage relationships with third-party vendors to ensure compliance with contracts and SLAs.
• Collaborate with vendors on effectively deploying upgrades, effective release management and updates, support, issue resolution and product roadmaps.

HOSTING ENVIRONMENT AND INTEGRATION MANAGEMENT

• Ensure hosting environments (cloud, on-premise, or hybrid) are secure, cost-efficient, and meet performance requirements.
• Develop, deploy and maintain solution performance measurements, metrics and tools.

GOVERNANCE, RISK, AND COMPLIANCE MANAGEMENT

• Establish governance frameworks for managing the application landscape and operational processes.
• Ensure compliance with organizational policies and regulatory standards across all third-party applications.

PERFORMANCE MONITORING AND REPORTING

• Define and monitor key performance indicators (KPIs) for application performance, operational efficiency, and team productivity.
• Oversee the creation of dashboards and reports to track the health and value of the application portfolio.
• Lead root-cause analysis and continuous improvement initiatives for operational issues.

QUALIFICATIONS

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field (Master's preferred).
• 7+ years of experience