SUMMARY:
Assistant General Manager wanted
POSITION INFO:
Our client is seeking an accomplished and experienced Assistant General Manager to support the General Manager in overseeing operations at their luxury 5* hotel. This role requires strong leadership skills, a commitment to exceptional guest service, and a keen understanding of hotel management.
Duties and Responsibilities (not limited to):
Operational Oversight: Assist in managing daily hotel operations, ensuring high standards of service and guest satisfaction.
Staff Management: Supervise department heads, facilitate training, and conduct performance evaluations to foster team development.
Guest Relations: Address guest inquiries and complaints promptly, ensuring a memorable stay for all guests.
Financial Management: Assist in budget preparation, monitor financial performance, and implement cost-control measures.
Admin Duties: Manage administrative tasks including reporting, scheduling, and communication to ensure smooth operations.
Stock Control: Oversee inventory management, ensuring optimal stock levels and minimizing waste.
Cost Management: Analyze operational costs and implement strategies to enhance profitability.
Marketing & Sales Support: Collaborate with the sales team to promote hotel services and maximize occupancy and revenue.
Compliance & Safety: Ensure compliance with health and safety regulations, and maintain hotel standards and policies.
Requirements:
Matric
Tertiary Qualification - Advantageous
Minimum 2 years working experience in a similar position
Good References Required
Tech Savvy: Familiarity with hotel management software and technology trends in the hospitality industry.
Flexibility: Willingness to work irregular hours, including weekends and holidays.
Financial Acumen: Strong financial management skills, including budgeting, forecasting, and cost control.
If you would like to apply for this position please send your CV to
