Assistant Housekeeping Manager

SUMMARY:
The Assistant Housekeeping Manager will support the Housekeeping Manager in ensuring the seamless operation of the housekeeping department. This role is pivotal in maintaining the hotel's immaculate standards, training team members, and fostering a positive work environment. The ideal candidate is detail-oriented, highly organized, and committed to providing a world-class experience for our guests.

POSITION INFO:
Key Responsibilities:

• Assist in overseeing all housekeeping operations, including guest rooms, public areas, and laundry services.
• Ensure compliance with hotel standards, health, safety, and cleanliness protocols.
• Supervise, train, and motivate the housekeeping team to deliver exceptional service.
• Conduct regular inspections of guest rooms and public areas to ensure they meet or exceed luxury standards.
• Manage inventory, including ordering and maintaining supplies and equipment.
• Address and resolve guest requests or complaints promptly and professionally.
• Prepare schedules and allocate tasks effectively to meet daily operational needs.
• Collaborate with other departments to ensure smooth operations and guest satisfaction.

• A minimum of 2-3 years of experience in housekeeping or hotel operations, with at least 1 year in a supervisory role, preferably in a luxury or five-star setting.
• Impeccable grooming, communication, and interpersonal skills.
• A strong eye for detail and a commitment to maintaining the highest standards.
• Ability to lead, inspire, and manage a diverse team effectively.
• Proficient in housekeeping software and basic computer applications.
• Strong organizational and time-management skills.
• Flexible schedule, including availability on weekends and holidays.

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A supportive and inclusive work environment.
• Access to world-class facilities and employee perks.