Assistant Lodge Manager

Recruiter:

Bright Search Recruitment (Pty) Ltd

Job Ref:

JHB000645/HH

Date posted:

Thursday, August 29, 2024

Location:

Hoedspruit, South Africa

SUMMARY:
We are seeking an experienced and dedicated Assistant Lodge Manager to join our clients luxury 5-star game lodge team. The Assistant Lodge Manager will support the Lodge Manager in overseeing daily operations, ensuring exceptional guest experiences, and maintaining the highest standards of service and hospitality.

POSITION INFO:
Responsibilities:

Assist the Lodge Manager in managing lodge operations, including guest services, housekeeping, and maintenance.
Supervise and train staff to deliver outstanding service and maintain high standards.
Handle guest inquiries, resolve complaints, and ensure overall guest satisfaction.
Manage lodge inventory, including ordering and stock control.
Oversee the scheduling and performance of lodge staff.
Ensure compliance with health, safety, and environmental regulations.
Assist with financial tasks such as budgeting, financial reporting, and cost control.
Coordinate with other departments to ensure smooth operation and guest experiences.

Requirements:

Previous experience in luxury lodge or hotel management, with a focus on high-end guest service.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in financial management, including budgeting and reporting.
High level of organization and problem-solving skills.
Flexibility to work varied hours, including weekends and holidays.
Knowledge of health, safety, and environmental regulations relevant to hospitality.
Relevant qualifications in hospitality management or a related field are advantageous.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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