Assistant Restaurant Manager

Recruiter:

More A House

Job Ref:

CPT000013/FT

Date posted:

Sunday, April 6, 2025

Location:

Capetown, South Africa

SUMMARY:
The Assistant Restaurant Manager at Morea House Hotel plays a key role in supporting the Restaurant Manager in overseeing daily restaurant operations. This role focuses on ensuring exceptional guest service, smooth team coordination, and efficient operational management. The Assistant Restaurant Manager is a vital part of the leadership team, helping to maintain high standards of food quality, service, and guest satisfaction.

POSITION INFO:

Key Responsibilities:

Assist the Restaurant Manager in overseeing daily restaurant operations, ensuring a smooth and efficient service.
Supervise and train front-of-house staff, ensuring adherence to service standards and protocols.
Monitor and maintain restaurant cleanliness, presentation, and organization.
Handle guest inquiries, feedback, and complaints in a professional and timely manner, ensuring satisfaction.
Support the Restaurant Manager in managing reservations, guest flow, and event coordination.
Assist with inventory management and ordering supplies, ensuring stock levels are maintained.
Ensure compliance with health, safety, and hygiene regulations at all times.
Collaborate with kitchen staff to ensure menu coordination and timely service.
Assist in staff scheduling, performance management, and staff development.
Contribute to cost control measures by minimizing wastage and managing operating costs effectively.
Participate in staff meetings and contribute to the development of restaurant policies and procedures.

Qualifications & Experience:

Minimum of 2–3 years’ experience in a restaurant supervisory role, preferably in a hotel or fine-dining environment.
Strong leadership and communication skills, with the ability to motivate and manage a team.
Excellent customer service and problem-solving skills.
Good knowledge of food, beverages, and service etiquette.
Proficiency in POS systems and restaurant management software.
Strong organizational skills with attention to detail.
Ability to work in a fast-paced environment and adapt to changing priorities.
Flexibility to work shifts, including weekends and public holidays.

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Assistant Restaurant Manager

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Qualifications & Experience:

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