Assistant Spa Manager

SUMMARY:
A Luxurious Wine Estate is looking for a 𝗔𝗦𝗦𝗜𝗦𝗧𝗔𝗡𝗧 𝗦𝗣𝗔 𝗠𝗔𝗡𝗔𝗚𝗘𝗥 to join there team

POSITION INFO:
Responsibilities:

• Assist in ensuring the effective professional management of the daily operation of the Spa Department
• Manage good staff/colleagues’ relationships within the department
• Assist with training and development
• Carry out department inspections and report findings to the Spa Manager
• Ensure the treatment desk is covered at all times
• Distribute workload evenly
• Ensure high standards of presentation and cleanliness are maintained at all times within the department
• Attend to all complaints
• Ensure staff are wearing protective clothing where necessary
• Stock control and orders of consumables
• Daily room checks
• Rostering of Spa Therapist
• Cashing up duties
• Understand schedule booking system
• Update checklists according to operations
• Process and pack online orders and co-ordinate couriers
• Update online stock
• Process and pack in-house orders

• 2 - 3 years’ experience as a Senior Beauty Therapist essential
• Experience in a managerial role and people management is essential
• Computer literate with competence in Microsoft Office
• Relevant qualification in aesthetics ie. Masters Diploma in Aesthetician; ITEC; CIDESCO or SAAHSP
• Passionate about healing & wellness
• Fluent in English
• Well groomed
• Excellent interpersonal & communication skills
• Knowledge of all treatment procedures and products