Assistant Store Manager

SUMMARY:
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POSITION INFO:

• Ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives, and superior customer service across the store team.
• Efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• Successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• Support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• Execute customer service initiatives in-store that results in a great customer experience, drive customer loyalty, and achieves club card participation targets.
• Attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• Facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.