CORE PURPOSE OF JOB

Co-ordinate and facilitate client accessibility to campus specific, functional and appropriate audio-visual equipment.

KEY PERFORMANCE AREAS

• ·       Provide technical consulting and user support on the on-site AV/Media equipment
• ·       Co- ordination of the temporary redistribution of loan pool equipment to supplement sites requiring additional equipment for short periods
• ·       Ensure that the media assistant delivers in terms of agreed upon minimum standards and timeliness daily
• ·       Operate certain AV/Media equipment for clients if so required
• ·       Set up and fine tuning of permanent sound systems on campus for special events
• ·       Regularly inspects all lecture venue equipment and report damages to the Senior Media Officer
• ·       Provide afterhours function support when required
• ·       Make video recordings of special events, lectures, etc. when required
• ·       Basic maintenance is conducted by attending to equipment breakdowns on site, retrieval of faulty AV/Media equipment and arrange for replacement equipment to be made available
• ·       Supports technology rollout projects
• ·       Supervise and ensure Safety, Health and Environmental (SHE) compliance
• ·       Remaining up to date with technologies employed by the University through training
• ·       Assist users with online meetings and lectures (Teams, Zoom etc.)
• ·       Assist on other campuses when needed as determined by the Senior Media Officer.

CORE COMPETENCIES

• Proven ability to provide user support on audio-visual technologies;
• Ability to work on own initiative and as a member of a team;
• Possess strong communication (verbal and written) and interpersonal skills;
• Good understanding of industry trends in audio-visual technologies;
• Ability to perform under pressure;
• Good problem-solving skills and recommend audio-visual technology solutions