Automotive Service Manager

Automotive Service Manager

George, WC

Salary Market Related

An established Automotive dealership based in George is currently seeking an experienced Service Manager who will play a very important role at a dealership by overseeing the entire service department, ensuring it is profitable and running smoothly.

Duties will include:

• Hiring, training, and managing employees
• Preparing an annual operating budget
• Keeping a record of accounts and financial information
• Focusing on customer retention by building relationships
• Managing and controlling costs
• Keeping track of service and inventory records
• Ordering parts and supplies as needed
• Forecasting goals and objectives for the department
• Implementing a marketing plan to promote business
• Maintaining relations with executives and factory representatives
• Contacting clients regarding the status of vehicles
• Overseeing post-repair services (vehicle delivery, test driving, etc.)

Requirements:

• Matric Certification
• Added training and development within the same field
• Minimum 2 years’ experience as a Service Advisor
• Minimum 3 years’ experience as a Service Manager  
• At least 5 years within a dealership environment
• Fully bilingual in English and Afrikaans
• Drivers license and own reliable vehicle 
• The above-mentioned experience and competencies