Back of House Anchor

SUMMARY:
Our client is seeking a highly organized and proactive Back of House Anchor to oversee the financial, reception, and administrative operations at their prestigious 5-star game lodge in the Kruger National Park. The successful candidate will be instrumental in ensuring the smooth day-to-day running of the lodge, reporting directly to the General Manager.

POSITION INFO:
Key Responsibilities:
Finance Support:

• Process and verify supplier invoices.
• Summarize weekly expenditure and lead finance meetings regarding budgetary planning.
• Analyze actual vs. budgeted figures and provide detailed variance reports.
• Manage CAPEX expenditures and ensure proper documentation.
• Oversee petty cash, forex float, and ensure accurate revenue recording.

• Supervise the reception team and manage back office operations.
• Ensure the accurate and timely communication of guest information to the relevant staff.
• Administer daily operations of Property Management Systems (PMS) and banking.
• Manage fault reporting and ensure that all permits/stamps are allocated appropriately.

• Provide assistance with First Aid administration and manage staff uniforms.
• Contribute to staff wellness programs and sustainability initiatives.
• Assist the General Manager with various administrative and operational tasks.

• Relevant experience in a similar administrative or management role within a high-end hospitality environment.
• Financial qualification or equivalent experience.
• Familiarity with Property Management Systems (e.g., Springer Miller).
• Strong organizational, communication, and problem-solving skills.
• Proficient in MS Word and Excel.
• First Aid qualification (provided by the company).
• An interest in wellness and sustainability initiatives is a bonus.