Our client a 5-star establishment based in Cape Town CBD is looking for a skilled & experienced Banqueting/Conference Co-ordinator to liaise with all clients, ascertaining their requirements and co-ordinating these needs to ensure the successful
execution of functions and conferences in a timely manner in accordance with the set standard of
hotel. If you meet the criteria below, then we would like to hear from you!
JOB DESCRIPTION:
• Maintain a high level of product and service knowledge.
• Responsible for sending quotations for potential business in a timely manner, following up on
sent quotations, finalising payments, and preparing function sheets
• Liaise with departments to ensure that we can deliver the requirements for a guest before
the agreement is in place
• Answer calls in a pleasant and courteous manner, in accordance with LQA standards
• Attend weekly function sheet meetings and Block enquiry meetings
• To ensure harmonious relationships exist with other departments by maintaining clear and
prompt communication between all parties.
• To ensure that all Block bookings are made and updated accurately, efficiently and
comprehensively in accordance with the Hotel standards
• Ensuring that all profile notes and trace reports are updated correctly
• Ability to insert and manage blocks as well as do daily Follow up’s on Group and conference
enquiries on a regular basis in order to ensure maximum revenue
• Assist & maintain an efficient administration system within the department
• Preparing function sheets and ensuring it gets sent out to Operations timeously.
• Meet and greet clients on arrival, check-in during break times and follow up after
conference.
• Responsible for hosting site inspections when necessary.
JOB SPECIFICATIONS:
• Preferable Grade 12 and/or Qualification in Hotel / Events Management
• Must have at least 3 years of hotel experience in a banqueting / Event coordinating position in
medium to large 4* or 5* Hotel
• Must be Computer literate with working knowledge of Microsoft Office & Opera / Hotel &
Catering
• Highly presentable with excellent telephone etiquette and verbal communication skills
• Very well organized with attention to detail
• Sales-driven, upselling the facilities and services of the property
• Ability to work without supervision.
• Able to work occasional weekends and Public holidays
If you would like to apply please send your updated CV and relevant documents to
