Bartender

KEY PERFORMANCE AREAS AND RESPONSIBILITIES

Performance Outputs

Key Performance Area

• Responsible for cash shortages and will be required to pay in any cash shortage                      
• Responsible for the cash and cash balancing of takings                                               
• Restock and replenish bar inventory and supplies                                                      
• Stock taking on a regular basis in order to maintain correct stock levels                                   
• Placing of order in order to keep the bar stocked up                                                               
• Prepare alcohol or non-alcohol beverages for bar and branch patrons                                      
• Responsible for all related administration and paperwork including cash handover document
• Paperwork for transfer of money                                                                              
• Safety and security of all company assets including taking cash under his/her control    
• Ensure that the bar area is clean and presentable for MWOS customers and staff                     
• Providing an efficient quality customer service                                                                       
• Ensure communication skills are good in order to provide information to staff and customers clearly and concisely           
• Ensuring that breach in policy is reported to the Branch/Regional/HR Manager             
• Supports continuity among work teams by documenting & communicating actions, irregularities, and continuing needs                                                                                                                           

KNOWLEDGE, SKILLS AND ABILITY REQUIRED (COMPENTENCY)

COMPETENCY LIBRARY

Technical Competencies:

• Record keeping skills;

Generic Competencies:

• Inter and Intrapersonal Skills
• Communication Skills – written + verbal
• Accuracy + Attention to detail

• Time Management Skills
• Co-ordination Skills
• Team Working Skills

• Professionalism
• Honesty + Integrity
• Patience + empathetic

Values

• Passion
• Proactive
• Accountability and Ownership
• Teamwork
• Service Excellence