Branch Administraor

SUMMARY:
Looking for an energetic, highly organised Branch Administrator to assist a very busy team and organisation.

POSITION INFO:

You will provide full administrative support to the Branch Manager and team. You will be responsible for maintaining client database, scheduling of appointments, handling phone calls and emails, assisting with marketing and client events.

Duties:

• Update CRM database
• Create Excel spreadsheets for customer and supplier accounts
• Order grocery items 
• Liaising with suppliers
• Filing - hard copy and electronic
• Process daily sales and stock-take items 
• Process and upload invoices
• Raise purchase orders
• Manage telephone 
• Assist and welcome customers/visitors / clients
• Maintain frontline etiquette
• Ensure customer queries and, or complaints are attended to speedily and efficiently
• Arrange events for birthdays, staff gatherings, catering needs
• General assistant to team, Management and visitors

Requirements:

• Matric - relevant diploma / experience
• Minimum 3 years working experience in similar role
• Excellent communication skills
• Strong computer skills and ability to learn new systems
• Good verbal and written communication skills
• Ability to multi-task and maintain a high level of confidentiality
• Excellent customer care skills

This role is exciting as it offers growth and development for the right person. If this is you, apply and our team will be in touch telephonically to discuss your CV and skillset. Thank You.