Business Process Automation Specialist

SUMMARY:
Red Ember Recruitment is recruiting for a Business Process Automation Specialist.

POSITION INFO:

• Providing clarity and guidance on business process and automation policies, methods, and procedures.
  
• Analyzing, evaluating, and reviewing existing business processes and workflows to identify automation opportunities, and inefficiencies.
  
• Support business case development and measurement.
  
• Lead the development of initiatives to automate manual and/or repetitive tasks, and improve efficiency and overall productivity.
  
• Supporting process owners, teams, and peers to understand business requirements and challenges.
  
• Lead in the development and implementation of automated workflows and business using Microsoft applications.
  
• Ensuring data security, integrity, and compliance throughout the workflow integration process.
  
• Identifying, defining, and implementing measurement criteria for success and reporting on the impact of automation initiatives.
  
• Partnering with the relevant teams to conduct quality assurance and testing activities to ensure the dependability, efficiency, and accuracy of business processes, workflows, and automation solutions.
  
• Maintaining accurate documentation of business processes, workflows, and integration automation solutions.
  
• Participating in the execution of all the process improvements by the organization.
  
• Providing process automation advice across the generalist range of the role.
  
• Creating and automating always-on reports on business process automation metrics and providing information on approaching automation solutions initiatives.
  
• Supporting, and mentoring employees through communication, information sharing, and knowledge management by creating a Community of Practice (COP).
  
• Research new methodologies, best practices, and tools and recommend enhancements to business processes, workflows, and automation solutions.
  
• Providing ongoing support to the organization in business process improvement and workflow implementation, deployment, and training.
  
• Providing ongoing support of deployed automated solutions.
  
• Continuously improving automated business processes, workflows, and integration automation solutions through the use of Microsoft tools

• Business process management knowledge.
  
• Sharepoint and Power Platform knowledge and detailed application (Visio, Power Automate, Power Apps, Power BI, Teams, Azure, Process Advisor, AI Builder, etc.).
  
• Robotic process automation and AI integration.
  
• Stakeholder engagement.
  
• Innovation.
  
• Build environment management.
  
• Acceptance testing.
  
• Project management.
  
• Tactical planning.
  
• Critical thinking.
  

Requirements:

• National Senior Certificate (NQF 4).
  
• Bachelor’s degree in computer science, information systems, or related field.
  
• Relevant certifications.
  
  

• At least 6 years experience in a similar automation position in a related industry.
  
• Experience in Business Process Management, workflow, and automation.
  
• Experience building and designing solutions using Visio, Power Automate, Sharepoint, Power Applications, Teams, Azure, Process Advisor, JIRA, Confluence, etc.
  
• Experience mentoring and coaching developers.
  
• Demonstrated experience in working closely with a variety of internal and external stakeholders at different levels in the business.
  
• Experience analyzing metrics and producing various reports to inform business process automation and decision-making through Power BI.
  
• Demonstrated experience and knowledge in the application of AI technologies and experience with AI Builder.
  
• Experience delivering and implementing innovative automation solutions that meet company needs.
  
• Experience with business process automation metrics
  
• Experience leading and delivering on projects and initiatives with specific deadlines.