Business Process Engineer (Operations & Compliance)

SUMMARY:
Business Process Engineer (Operations & Compliance)

POSITION INFO:

The Senior Operations & Compliance Process Analyst develops, implements, and governs

operational processes that ensure strict regulatory compliance within our financial services

environment. This role will focus on creating robust operational frameworks that embed

compliance requirements while maintaining efficiency. The ideal candidate will have a deep

understanding of compliance systems and processes, financial operations and control

frameworks.

• Design and implement end-to-end operational processes with embedded compliance controls, focusing on payment operations, transaction monitoring, reconciliation procedures, and regulatory reporting workflows.
• Ensure all processes have clear audit trails and verification steps.
• Reduce operational costs through automated controls.

• Create comprehensive compliance frameworks within operational processes, including mandatory control points, regulatory checks, and documentation requirements.
• Design processes to meet with financial regulations and internal risk policies.

• Establish and document detailed control mechanisms throughout operational processes, including:
• Transaction verification procedures
• Four-eyes check requirements
• Segregation of duties
• Exception handling protocols
• Escalation matrices
• Audit trail requirements

• Design quality control frameworks for operational processes.
• Establish compliance monitoring systems.
• Create exception reporting mechanisms.
• Develop key risk indicators (KRIs).

• Develop automated control testing frameworks.
• Build workflow automation for compliance checks.
• Create automated exception handling systems.
• Implement automated audit trail generation.

• Bachelor's degree in Business Administration, Finance, Operations Management, or related field.
• Process improvement certifications advantageous.

• 5+ years in operations and compliance roles within financial services or fintech services.
• Proven experience in developing compliant operational processes.
• Experience with financial control frameworks.

• Deep understanding of financial operations and control systems.
• Knowledge of compliance monitoring tools.
• Experience with quality management systems.
• Familiarity with regulatory reporting requirements.

• Strong knowledge of financial operations procedures.
• Experience in payment processing systems.
• Understanding of reconciliation processes.
• Knowledge of transaction monitoring systems.
• Expertise in operational risk management.

• Experience in implementing regulatory requirements.
• Understanding of compliance monitoring frameworks.
• Knowledge of audit requirements.
• Expertise in control design and testing.

• Excellent written and verbal communication skills, with a particular emphasis on translating complex compliance and operations needs into detailed and precise technical documentation.

• Sharp problem-solving skills, capable of managing detailed specifications and solving complex issues in a dynamic environment.

• Background in banking, fintech or payment operations.
• Background in payment systems architecture.
• Experience with regulatory audits and examinations.
• Experience in implementing compliance management systems.