Business Process and SAP Support Manager

SUMMARY:
Greetings, highly competent job seekers. An opportunity has arisen for an exceptionally skilled Business Process and SAP Support Manager to join an organization that clearly understands the importance of precision, efficiency, and, dare I say, competency. This role reports directly to the Regional Executive for Finance, which, in layman's terms, means you’ll be assisting in the crucial endeavor of ensuring SAP users don’t fumble their way through daily transactions.

POSITION INFO:

Primary Responsibilities (i.e., What You Should Already Know How to Do):
Offer SAP users guidance in daily transactions—because, let’s be honest, they will need it
Escalate their inevitable issues to Group SAP Support while maintaining a dignified level of patience
Engage in intellectual discourse with SAP consultants to resolve these unsolvable issues
Assess, refine, and implement business process improvements (because there is always room for improvement)
Develop SAP cue cards, because some things are just too complicated for mere mortals to remember
Conduct training—though I recommend flashcards and frequent quizzes to ensure comprehension
Maintain master data with the precision of a Vulcan, ensuring accuracy and compliance
Analyze financial statements, particularly the impact of master data and pricing conditions—fascinating, I know
Execute and scrutinize monthly costing runs. Fun!
Ensure timely reporting of key performance metrics—because what is data without punctuality?
Work with regional and group SAP teams to implement groundbreaking projects.
Maintain a meticulous ticket tracking register. Because some people need reminders of what they broke
Ensure SAP compliance with laws across South Africa, Zambia, and Swaziland—lest we incur legal repercussions
Oversee SAP user authorizations, because not everyone can be trusted with the buttons
Lead the Business Process Support team, guiding them toward excellence (or at least competence)
 
Requirements (or Why You Should Feel Honored to Apply):
A relevant qualification in SAP, Business Process Management, or something equally impressive
5-10 years of SAP support experience—because, let’s face it, we don’t want amateurs
Extensive knowledge of SAP FI, MM, PP, QM, SD—if you have to Google these, stop reading now
An affinity for Project Management—which means you must enjoy structured timelines and relentless follow-ups
Mastery of Microsoft Excel (yes, people still struggle with pivot tables, and no, I don’t understand why)
Superior analytical skills, because this role requires logic, not guesswork
Excellent communication and collaboration abilities—though, personally, I prefer email over face-to-face interactions
A remarkable ability to manage multiple support requests without descending into chaos
A willingness to work flexible hours, including the occasional late night—because SAP does not adhere to bedtime schedules
 
Although you may not meet all the requirements needed, please still consider sending through your CV as we have many roles available and could possibly find another great opportunity for you!!


Contact Selandea McGuinness on s or quoting Ref: CTI004775.
 
Connect with us on and Register your CV to create a profile or to view all our Jobs in Information Technology. One of the best Developer Recruitment Agencies in Cape Town.

Let us assist you with your IT careers. For Further C# Developer jobs, C++ Developer jobs, Java Developer jobs, .Net Developer careers, Angular Developer and Full stack developer job