- Manufacture/prepare and/or wrap products
according to specifications/standards and
daily/weekly targets
- Correctly price random weight/loose selling
items
- Check correct pricing e.g. labels
- Conduct regular quality checks, ensure that
stock is rotated. Damaged/expired stock is
removed
- Prevent wastage/shrinkage/damages
- Complete all relevant administration/
documentation
- Check temperatures/maintain the cold
chain
- Ensure that hygiene, housekeeping and
safe working standards are maintained
(floor and back-up)
- Ensure that security procedures are
adhered to
- Operate and clean equipment according to
laid down standards
- Approach and advise customers on the
product, listen to customers’ requests,
provide the required product or services
and handle customers in a courteous and
businesslike manner
- Process all customer orders according to
the correct procedures and service
standards
- Promote products
- Monitor budgets (expenses, turnover, gross)
and take required action
- Communicate effectively with employees,
management, customers and suppliers
- Manage employees to ensure that
standards are maintained, by competent,
motivated employees
Competencies:
Communicate
Listens carefully and responds
appropriately. Talks in a clear and
understandable manner. Keeps to the
subject at hand. Maintains eye contact
Conscientious (By the Book)
Works according to rules and regulations
Customer Minded
Sees any situation through the eyes of the
customer and responds positively
Monitor and Develop other’s
Performance
Evaluates performance against objectives
standards. Acknowledges good
performance. Confronts and corrects poor
performance. Constantly grows and
increases the ability and knowledge of
others
Team Player
Co-operates and participates with others to
achieve goals. Plays an active role as a
member whilst supporting other team
members. Actively promotes the company
image through teamwork
Thorough/Accurate
Completes tasks fully to high standards of
quality in a precise and accurate manner
Communicate
Listens carefully and responds
appropriately. Talks in a clear and
understandable manner. Keeps to the
subject at hand. Maintains eye contact
Conscientious (By the Book)
Works according to rules and regulations
Customer Minded
Sees any situation through the eyes of the
customer and responds positively
Monitor and Develop Other’s
Performance
Evaluates performance against objectives
standards. Acknowledges good
performance. Confronts and corrects poor
performance. Constantly grows and
increases the ability and knowledge of
others
Team Player
Co-operates and participates with others to
achieve goals. Plays an active role as a
member whilst supporting other team
members. Actively promotes the company
image through teamwork
Thorough/Accurate
Completes tasks fully to high standards of
quality in a precise and accurate manner
