CALL CENTER REPRESANTATIVE

Recruiter:

Consolidated Wire Industries

Job Ref:

co1

Date posted:

Saturday, March 5, 2022

Location:

Johannesburg, South Africa

Salary:

300000

SUMMARY:
NEW POSITIONS

JOB DESCRIPTION:

To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable

Call Center Representative Requirements:

High school diploma or equivalent.
More education or experience may be preferred.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
Understanding of company products, services, and policies.
Proficiency with computers, especially with CRM software, and strong typing skills.
Ability to ask prying questions and diffuse tense situations.
Strong time management and decision making skills.
Adaptability and accountability.
Fluency in multiple languages may be desired.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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