Employer Description
A Premium Safari group focused on environmental conservation, situated in Namibia.
Job Description
You will be responsible for the following duties:
The Lodge Manager is responsible for managing the Lodge, which meets the requirements of the Lodge owners and other regulatory authorities within South Africa as well as being responsible for the performance of Lodge staff, general management of the running of the Lodge, monitoring of stock and weekly report taking, menu planning, food quality check and assisting in the kitchen, hosting and guest liaison, housekeeping management, as well as selling of all optional activities, curios and bar sales and stock taking and the effective use of the Point of Sale system, Demonstrated leadership skills and ability to foster teamwork, A commitment to internal and external customer satisfaction, The ability to work in a team environment, Understanding of cross-department dependencies & ability to work productively with all areas of the business, Ability to work under pressure and juggle multiple tasks, Problem solving and decision-making capacities, Ability to delegate and attention to detail very important, Outstanding organizational and interpersonal skills, High standards of customer service, Flexible and thrives on change, Reliable and responsible. A high-performance team-player capable of working under pressure with the ability to identify and focus on priorities, A natural leader with a proven track record of successful safari lodge management in a senior supervisory position, Willing to work in a demanding service environment and able to deliver 24/7 on short-notice requests from guests, staff and management, Professional, resourceful, responsible, smart and independent, An ardent conservationist with a keen understanding of the ethos of bush life.
Qualifications
- Matric
- Diploma in Hospitality and Business Management
- Code 8 drivers license
Skills
Tertiary education, specifically a business qualification or Hospitality Management, 4 - 6 years’ experience in the tourism industry of which mainly served in Lodge management Business-level fluency in English; conversational fluency in indigenous languages Financial and administrative skills and experience Must have a valid code 08 public driver’s license.
Benefits
- Live in accommodation
- Meals on duty