CUSTOMER SERVICE LIAISON - HEAT EXCHANGERS (GERMISTON)

SUMMARY:
The Customer Service Liaison is responsible for enhancing the customer experience by managing delivery timelines, coordinating repair work, and ensuring high-quality service. This role involves direct client interaction, collaboration across departments, and continuous improvement of service delivery.

POSITION INFO:
Qualifications and Experience
- Grade 12 or equivalent qualification.
- Previous experience in a customer service role, ideally within a manufacturing environment.
- Familiarity with InforVisual (ERP System) is advantageous.
- Proficiency in MS Office applications.
- Results-oriented with strong attention to detail.
- Proficiency in numeric, oral, and written communication.
- Strong interpersonal skills to interact effectively with both internal and external stakeholders.
 
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