Call Center (New positions)

 

Recruiter:

Link Personnel

Job Ref:

COC101

Date posted:

Tuesday, February 22, 2022

Location:

Johannesburg, South Africa

Salary:

20000


SUMMARY:
Call Center (New positions)

JOB DESCRIPTION:

If you work in a call centre, your job involves handling the queries and complaints of customers over the phone. As well as having a clear and friendly telephone voice, you must also have the ability to meet targets, work under pressure and keep your cool when speaking with angry customers.

 

  • Call clients and customers to inform them about the company’s new products, services and policies
  • Guide callers through troubleshooting, navigating the company site or using the products or services
  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
  • Collaborate with other call center professionals to improve customer service
  • Help to train new employees and inform them about the company’s customer management policies

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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