Call Center Team Leader

Recruiter:

West Coast Personnel

Job Ref:

OKAD19082024

Date posted:

Monday, August 19, 2024

Location:

CapeTown, South Africa

Salary:

15.000

SUMMARY:
Call Center Team Leader

POSITION INFO:

South Africa''''s largest importer, manufacturer, and supplier of mobility goods and aids for the elderly.

Duties & Responsibilities

Manage a small team of consultants.

Optimize lead distribution for maximum ROI.

Provide training, coaching, and feedback to team members.

Ensure calls meet company requirements and achieve KPIs.

Desired Experience & Qualification

Fluent in English and Afrikaans.

5 years'''''''' call center experience, 2 years in a management or quality assessing role.

Package & Remuneration

Between R15 000 - with exciting monthly bonus incentives for meeting KPIs.

Interested?

To apply for this position, please send your CV with the following information to :

• A recent photo

• Your residential address

• Date of birth (DOB)

• Notice period

• Current/last salary

• Mode of transport

Please note that if you do not receive a response within 2 weeks, your application for this vacancy was unsuccessful. Thank you for considering this opportunity.

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Call Center Team Leader

Duties & Responsibilities

Desired Experience & Qualification

Package & Remuneration

Interested?

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