Call Centre Agent

Recruiter:

Sydsen

Job Ref:

JHB002544/DT

Date posted:

Thursday, March 17, 2022

Location:

Centurion, South Africa

Salary:

Negotiable Monthly

SUMMARY:
Call Centre Agent - Centurion - Gauteng

JOB DESCRIPTION:

A well-established business based in Centurion is looking to employ a Call Center Agent that will be the liaison between their company and its current and potential customers.

Responsibilities:

Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Requirements and skills:

Previous experience in a Call Centre Agent role
Strong phone and verbal communication skills along with active listening
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
High school degree

Apply now!

(Please note that only candidates with the abovementioned requirements would be considered and contacted)

Visit our website for more opportunities: follow us on
LinkedIn, Instagram or Facebook.

SYDSEN RECRUIT - THE NEXT LEVEL OF EMPLOYMENT

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Call Centre Agent
Location: Johannesburg
Salary:
A premier contact centre is calling all young, dynamic X factor individuals with a passion for customer service. The company aims to provide a simply brilliant customer experience on every customer interaction, by positively engaging and enhancing customer loyalty and value, through providing solutions and resolving customer queries in an efficient manner.
1 day ago

PAM 14553 - Call Centre Agent (Life Insurance) – Bryanston
Location: Bryanston, Gauteng
Salary: R8K – R10K CTC
call centre agent (Life Insurance) – Bryanston
15 days ago

Inbound Call Centre Agent - Banking (3-month contract)
Location: Johannesburg
Salary:
24 days ago

Inbound Call Centre Agent - Banking (3-month contract)
Location: Johannesburg
Salary:
27 days ago

Inbound Call Centre Agent - Banking (3-month contract)
Location: Sandton
Salary:
27 days ago

Afrikaans speaking Inbound Call Centre Agent / Customer Service Agent (Pharmaceutical wholesaler) - Pretoria West
Location: Pretoria
Salary:
53 days ago

Call Centre Agent
Location: Pretoria
Salary: Market related
The incumbent is responsible for all calls made to the support line, to provide support to customers with technical related issues while in the office.
6 days ago

Call Centre Sales Agent
Location: Centurion
Salary: Market Related (Plus commission)
We are looking for wells spoken call centre Sales agents for a company based in the Centurion area.
9 days ago

Debt Collector (Call Centre)
Location: Centurion
Salary: Market Related (Plus commission)
We are looking for a well spoken Debt Collector for a company based in the Centurion area.
9 days ago

Sales & Service Centre Team Leader (Call Centre)
Location: Wadeville, Gauteng
Salary: R20k
My client is looking for a Sales & Service centre Team Leader in the Automotive Industry
12 days ago

Call Centre Agent

Responsibilities:

Requirements and skills:

Similar jobs you might be interested in:

Create a free job alert for Call Centre Agent in Centurion

Jobseekers

Recruiter

General