Call Centre Agent - InBound Sales

SUMMARY:
Sales - Health & Wellness products

POSITION INFO:

The Call Centre Agent  will be responsible for handling in-bound calls and processing orders.

TO APPLY: Provide an accurate CV, with a list of past employers, role, duties and reason for leaving

This role is crucial in converting these leads into sales, contributing significantly to the business success.

Key Responsibilities:

• Receive calls:  Handle leads received through professionally  nurture potential customers.
• Customer Engagement: Build rapport with potential customers to understand their needs and preferences, providing information on product  options, features, and pricing.
• Conversion Focus: convert leads into sales.
• Reporting: Provide regular updates and reports on lead conversions, customer feedback, and any challenges faced in the sales process.
• Customer Service: Address any inquiries or concerns from potential customers, providing exceptional service to enhance their buying experience.

Qualifications:

• Education: High school diploma or equivalent
• Experience: Previous experience in a call centre or sales environment
• Communication Skills: Excellent verbal and written communication skills, with the ability to engage customers effectively.
• Sales Skills: Proven track record of achieving sales targets and converting leads into sales.
• Problem-Solving: Strong problem-solving skills and the ability to handle objections and inquiries professionally.