Call Centre Agents - Training Provided

Recruiter:

HR Solutions For Tomorrow

Job Ref:

INF001

Date posted:

Wednesday, February 23, 2022

Location:

Johannesburg, South Africa

Salary:

Annual Salary & Bonus

SUMMARY:
Call Centre

JOB DESCRIPTION:

What you''ll be doing:

To deliver an exceptional experience to our customers and engineers
Taking inbound customer queries over the phone, email, and chat
Organising jobs and service calls with field engineers
Raising support tickets to enable tracking and resolution of customer requests
Maintaining a database of customer information
Customer retention
Advising customers and prospective customers on the product and services

The experience we''re looking for you to bring:

Great listener, able to identify customer needs. Empathy is extremely important, and the ability to relate to a wide-ranging demographic is essential
Ability to communicate clearly and professionally, both verbally and in writing
Flexible enough to work as a blended agent across channels, handling phone, email or chat transactions

NO EXPERIENCE WILL BE NEEDED AS WE PROVIDE TRAINING.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Debt Collector (Call Centre)
Location: Centurion
Salary: Market Related (Plus commission)
We are looking for a well spoken Debt Collector for a company based in the Centurion area.
Today

Call Centre Sales Agent
Location: Centurion
Salary: Market Related (Plus commission)
We are looking for wells spoken call centre Sales agents for a company based in the Centurion area.
Today

Sales & Service Centre Team Leader (Call Centre)
Location: Wadeville, Gauteng
Salary: R20k
My client is looking for a Sales & Service centre Team Leader in the Automotive Industry
3 days ago

PAM 14553 - Call Centre Agent (Life Insurance) – Bryanston
Location: Bryanston, Gauteng
Salary: R8K – R10K CTC
call centre Agent (Life Insurance) – Bryanston
6 days ago

Call Centre Agent & Manager
Location: Pretoria
Salary: Neg.
call centre Agent & Manager
6 days ago

Sales Consultant (Call Centre)
Location: Johannesburg
Salary: 20000.00 Monthly
Sales Consultant (call centre)We are looking for a Sales Consultant to join our vibrant team in the call centre department.
13 days ago

Call Centre Manager - Midrand - R23 000ctc
Location: Pretoria
Salary: 23 000
call centre Manager - Midrand - R23 000ctc
13 days ago

Inbound Call Centre Agent - Banking (3-month contract)
Location: Johannesburg
Salary:
15 days ago

Dutch-speaking Call Centre Employee Sales
Location: Johannesburg
Salary:
17 days ago

Call Centre Manager
Location: Johannesburg
Salary:
18 days ago

Call Centre Agents - Training Provided

Similar jobs you might be interested in:

Create a free job alert for Call Centre Agents - Training Provided in Johannesburg

Jobseekers

Recruiter

General