Call Centre Agents - Training Provided

 

Recruiter:

World Careers

Job Ref:

PTT#04

Date posted:

Wednesday, May 4, 2022

Location:

Johannesburg, South Africa

Salary:

Annual Salary & Bonus


SUMMARY:
Call Centre

JOB DESCRIPTION:

This is an exciting opportunity to work in an inbound only environment!

Non Experienced Can as well Apply as training is provided.

Responsibilities include:

 

Taking inbound calls and ensuring all customer queries are dealt with in an efficient and professional manner

Building great rapport with customers and finding solutions for any issues that arise

Nurturing long term customer relationships as well as handling new accounts

Upselling company products and services

Handling any customer complaints effectively and escalate them where appropriate

                     

Skills required:

 

Excellent communication skills

Strong organisational skills

Ability to learn new computer systems

A passionate approach to customer service

Capability to work well under pressure whilst multitasking

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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