Call Handler/ Administrator

Telephony experience isn''t essential, we''re keen to speak to candidates from a variety of customer service backgrounds. 

What will you be doing?

• Helping with general queries
• Supporting members of the public and providing advice
• Arranging after care calls where needed

What are we looking for?

• Previous customer service experience - contact centre is desirable but not essential
• Excellent telephone manner
• Ability to empathise with individuals who may be worried / struggling
• Computer literate - able to pick up new systems