Call center agents (WITH/WITHOUT EXPERIENCE)

Recruiter:

Link Personnel

Job Ref:

COC101

Date posted:

Wednesday, February 23, 2022

Location:

Johannesburg, South Africa

Salary:

200000

SUMMARY:
Call center agents (WITH/WITHOUT EXPERIENCE)

JOB DESCRIPTION:

General Purpose

Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.

Main Job Tasks, Duties and Responsibilities

answer calls and respond to emails
handle customer inquiries both over the phone and by email
research required information using available resources
manage and resolve customer complaints
provide customers with product and service information
enter new customer information into system
update existing customer information

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Call center agents (WITH/WITHOUT EXPERIENCE)

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