Cancelled

Recruiter:

Telebest

Job Ref:

JBT001013/Angie

Date posted:

Friday, February 18, 2022

Location:

PTA - North, South Africa

SUMMARY:
Our client in the consultancy sector, has an opportunity available for a Debtors Liaison Officer to be based in the Bryanston area.

JOB DESCRIPTION:

Requirements:

Grade 12 senior certificate required.
A tertiary qualification in business, finance or law would be an advantage.
A minimum of 2 years work experience in either a call centre or collections environment required.
Registration with the Council of Debt Collectors would be an advantage.
Experience with Excalibur and Swordfish debt collection software would be an advantage.
Above average data entry and typing abilities.
MS Word and Excel up to intermediate level

KPAs:

Responsible for managing incoming and outgoing calls within the division.
Handle day-to-day administration of arrear levy claims.
Ensure regular contact with appropriate parties for outstanding documentation to process arrear levy claims.
Keep a comprehensive record of all calls and/or conversations on the debt collection software.
Pro-actively escalate all urgent issues and/or queries to the Collections Manager.
Assist debtors by answering inquiries and questions with confidence, handling complaints, troubleshooting problems and providing information.
Summarise and confirm payment arrangement with debtors and reiterate legal collections process.
Arrange for debt repayment or establish repayment schedules based on debtors' financial situation.
Confirm right party contact.
Probe and determine reasons for non-payment and update the system accordingly.
Negotiate payment arrangement with debtors within set mandates.
Educate debtors on legal collections process and result of non-payment.
Capture notes on important information and payment arrangement with debtors on the debtors system.

Please note should you not receive a response within 7 days of applying, you may consider your application as being unsuccessful.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Business Development Executive
Location: Cape Town
Salary: Monthly
Contract Cleaning Company based in Cape Town is currently recruiting for a Business Development Executive to develop and execute sales plans, identifying new revenue opportunities, building client relationships and contributing to overall business growth by attracting new clients and managing the sales lifecycle.
11 days ago

Business Development Executive
Location: Johannesburg
Salary: Monthly
Contract Cleaning Company based in Johannesburg is currently recruiting for a Business Development Executive to develop and execute sales plans, identifying new revenue opportunities, building client relationships and contributing to overall business growth by attracting new clients and managing the sales lifecycle.
11 days ago

Customer Service Representative
Location: Johannesburg
Salary:
A client based in Kyalami, Gauteng is looking for a proactive Customer Service Representative to join their team. The ideal candidate should be fluent in both English and Afrikaans.
18 days ago

Junior Debtors Clerk - Goodwood
Location: Capetown
Salary: Monthly Salary
This role focuses on direct customer communication to recover outstanding payments, establish payment arrangements, and process vehicle collections when necessary.
23 days ago

Debtors Clerk
Location: Cape Town
Salary:
45 days ago

Human Resources Officer
Location: Johannesburg
Salary:
65 days ago

Business Development and Marketing Manager
Location: Johannesburg
Salary:
65 days ago

Cancelled

Similar jobs you might be interested in:

Create a free job alert for Cancelled in PTA - North

Jobseekers

Recruiter

General