Case Managers x 2 (Community) FTC (APACE) WRHI (Free State)

Main purpose of the job:

• To provide individualized support, and escorted linkage for patients newly diagnosed with HIV and those already on ART, including follow-up engagements to ensure retention of clients into HIV services
• To provide HIV rapid testing services, holistic HIV counseling, and adherence support to clients receiving services through the Community outreach modalities

Location:

• Welkom – Lejweleputswa (Free State) - Lejweleputswa District

Key performance areas:

HTS, Linkage, and Retention of HIV-positive clients

• Provide individualized support for patients newly diagnosed with HIV and initiated on ART, including follow-up contact through regular meetings, phone calls, and SMS
• Support and actively escort clients from Mobile and Home-based outreach to facilities for further management including same-day ART Initiations, capturing and registrations
• Remind the patients about their next visit appointments for first and subsequent follow-up visits for the first 6 months of treatment through SMS, phone call, and home visits
• Provide information to patients on other health services available in the clinic or community and provide health education and counseling on HIV-related issues including adherence, disclosure, U=U, SRH services, PMTCT, index case testing and PrEP, B-OK among others
• Trace all clients who missed appointments within 24 to 72 hours to avoid early, late, and unconfirmed missed appointments (SMS, call, and home visit)
• Trace clients that are due and have missed Viral Load appointments, and link those with the
• Community mobile outreach for Viral Load uptake
• Refer all HIV-positive clients with different needs to multi-disciplinary teams (psychosocial, nutrition, etc.), always maintaining patient confidentiality
• Trace all clients who were issued with HIVSS within 48 hours and give feedback to the M&E Team
• Refer HIV-negative patients to preventive services, including PrEP

Provide client counseling and support

• Provide pre and post-testing counselling
• Provide HIV information to clients that include but is not limited to risk reduction, ARVs, adherence, nutrition, hygiene, PMTCT, infant feeding, PrEP, and retention in care
• Provide counseling regarding disclosure
• Ensure that confidentiality is maintained
• Conduct in-depth one on one counseling sessions as and when required in accordance with
• counseling guidelines
• Provide group counseling/support sessions (both formal and informal) in alignment with guidelines as required
• Provide adherence counseling and enhanced adherence counseling

Conduct HIV rapid testing (finger prick) and HIVSS

• Perform HIV rapid tests in facilities or within the community based on allocation
• Conduct index testing services for new and recently diagnosed HIV-positive patients, back-to-care patients, and patients with unsuppressed VL, among others
• Ensure related quality control and quality assurance procedures are followed
• Ensure results are documented as required on all appropriate registers and patient records
• Screen for TB, STIs, contraceptive needs, and GBV/IPV using approved tools and guidelines, and refer as necessary
• Distribute HIVSS to eligible patients

Data reporting and administration

• Compile reports of activities and patient outcomes
• Keep a record of daily activities and report these into the mandated database/ reporting structures
• Share all reports and records timeously
• Accurately document and record all screening, counseling, and referral testing conducted in provided tools and registers
• Review, evaluate and report on patient progress during case management for graduation purposes

Effective self-management and performance ownership

• Take ownership and accountability for tasks and demonstrates effective self-management
• Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained
• Maintain a positive attitude and respond openly to feedback
• Take ownership of driving your own career development by participating in ongoing training and development activities

Required minimum education and training:

• Grade 12
• Accredited certificate/training in performing finger pricks & HIV tests
• Accredited certificate in basic HIV counseling or equivalent qualification

Required minimum work experience:

• 6 months of experience in HIV Testing Services (HTS)

Desirable additional education, work experience, and personal abilities:

• Experience with Adherence Counselling and SRH counseling would be advantageous Ability to write reports and use Microsoft Office packages
• Fluency in more than one African language (especially isiZulu & Sesotho)
• Experience working for PEPFAR-funded projects or in the NGO environment
• Ability to prioritize tasks and work towards deadlines
• Be a team player
• Good interpersonal, communication, and time management skills
• Working knowledge of patient movement in a facility, and linkage and referral systems within a health system
• Driving skills and a valid driver’s license is a requirement to enhance the achievement of the Project's desirable outcomes

Other Requirements:

• Candidates for the post must have long-term treatment success
• Comfortable with disclosing HIV status and relevant experience in the health field, or related post

Demands of the job:

• Confidentiality, tact, and discretion should be maintained at all times
• Ability to work with patients who are HIV positive
• Able to work under pressure
• May be required to work at sites that are underresourced
• Confidentiality, and tact with discretion to be maintained at all times

Communications and relationships:

• Build and maintain effective working relationships with internal and external customers and stakeholders
• Build relationships with the community tracing team and other organizations that we support, including the Department of Health and Ward-based outreach teams (WBOTS)
• Work as part of a multi-disciplinary team

TO APPLY:

• Only if you do meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV.
• Please Apply Online and complete your registration on Ditto Hire (our application tracking system) to enable and protect you as a candidate to accept the new POPIA terms and conditions. This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL. However, you may remove your profile from AJ PERSONNEL when you are no longer in the job market.
• AJ Personnel is fully POPIA Compliant.
• Please take note that the applicants who do not adhere to the above criteria will not be considered for the respective position.
• The closing date for all applications: 11 October 2022.
• Wits Health Consortium will only respond to shortlisted candidates.
• Candidates who have not been contacted within two weeks of the closing date can consider their applications to be unsuccessful.

Please note:

• Our Client, WHC - RHI, maintains mandatory Covid-19 requirements, and as such only Covid-19 vaccinated incumbents will be considered for positions.
• WHC, in accordance with its Employment Equity goals and plan, will give preference to suitable applicants from designated groups as defined in the Employment Equity Act 55 of 1998 and subsequent amendments thereto.
• AJ Personnel is only responsible for advertising the advertisement on behalf of their client Wits Health Consortium.
• AJ Personnel does not have any salary or other information regarding the position.