Case Navigator (Contract) Wits RHI

Main purpose of the job:

• To work in conjunction with the facility counselors, linkage officers, and the rest of the project team to provide personalized linkage to care for clients with a focus on ensuring initial retention in care

Location:

• Ward 21 CRS - 22 Esselen street, Hillbrow, Johannesburg

Key performance areas:

• Act as a participant escort by navigating participants through the CRS
• Support various studies with general administrative duties such as hourly transport of samples to and from the lab
• Always maintain participant confidentiality
• Support the operations team with general tasks and administration as and when required
• Maintain storerooms and assist with retrieval and dispatching of stock
• Support stock-take activities
• Take ownership and accountability for tasks and demonstrate effective self-management
• Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained
• Maintain a positive attitude and respond openly to feedback
• Take ownership of driving your own career development by participating in ongoing training and development activities

Required minimum education and training:

• Matric or equivalent

Required minimum work experience:

• Experience in working with people or in customer service

Desirable additional education, work experience, and personal abilities:

• Good communication skills and must be able to speak more than one African language
• Basic computer literacy and the ability to work independently and as part of a team
• Be adaptable, approachable, empathetic, and willing to take initiative
• Experience in health-related services (desirable)

TO APPLY:

• Only if you do meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV.
• Please Apply Online and complete your registration on Ditto Hire (our application tracking system) to enable and protect you as a candidate to accept the new POPIA terms and conditions. This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL. However, you may remove your profile from AJ PERSONNEL when you are no longer in the job market.
• AJ Personnel is fully POPIA Compliant.
• Please take note that the applicants who do not adhere to the above criteria will not be considered for the respective position.
• The closing date for all applications: 14 September 2022.
• Wits Health Consortium will only respond to shortlisted candidates.
• Candidates who have not been contacted within two weeks of the closing date can consider their applications to be unsuccessful.

Please note:

• Our Client, WHC - RHI, maintains mandatory Covid-19 requirements, and as such only Covid-19 vaccinated incumbents will be considered for positions.
• WHC, in accordance with its Employment Equity goals and plan, will give preference to suitable applicants from designated groups as defined in the Employment Equity Act 55 of 1998 and subsequent amendments thereto.
• AJ Personnel is only responsible for advertising the advertisement on behalf of their client Wits Health Consortium.
• AJ Personnel does not have any salary or other information regarding the position.