SUMMARY: The main purpose of this position: To ensure customer satisfaction with the company’s products and service experienced by all walk in customers by achieving maximum sales profitability and growth within the Cash & Carry Duties & Responsibilities include:(But are not limited to) Excellent and professional customer serviceKnowledge of all products available for saleBasic knowledge of the functions of all machines available for sale on the shop floorAccurate and strict stock controlEnsuring shelves are stocked and products are in good conditionBalancing cash register and receiptsFollowing proper procedure when stock movement has to take place to and from the warehouseHandling customer complaints where necessaryTake initiative with promotions and sales techniques to boost salesMeet monthly sales target set by Sales ManagerPerform such other tasks necessary for the conduct of the business, as operationally required.Ensure the store is neat and clean at all timesDirect incoming calls and visitors by maintaining employee and department directoriesEnsure professional and friendly telephone etiquette at all timesPerform a variety of routine clerical and office support functions, including filingMaintain professional relationship with suppliers, customers and colleaguesCoordinating of all incoming and outgoing courierAssist with other administrative duties such as label printing as requiredGeneral admin duties as per branch request to do so from time to time
JOB DESCRIPTION:
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