Chief Operations Officer

SUMMARY:
Our client is seeking a COO to join their team, based in Namibia.

POSITION INFO:

Our client is seeking a COO to join their team, based in Namibia.

Responsibilities:

• Oversee day-to-day operations in the clearing and forwarding department to ensure efficiency, productivity, and profitability.

• Manage logistics, finance, and human resources within the department efficiently.

• Monitor financial data, identify trends, and make recommendations to the Directors.

• Compile periodic budgets and forecasts; monitor adherence to financial targets.

• Control debtors and manage the financial aspects of the department.

• Collaborate with the executive team to set company performance goals.

• Ensure compliance with industry regulations and liaise with Government Authorities to meet local and international requirements.

• Develop and implement standard operational procedures and company policies.

• Demonstrate proficiency in articulating and broadcasting business achievements through various social media platforms.

• Conduct annual employee reviews and address performance, disciplinary, and grievance issues.

• Visit clients and suppliers to understand their needs, changes within their environments, and explore potential business expansion opportunities.

• Establish and maintain positive stakeholder relationships with government offices to address regulatory matters impacting the logistical industry.

• Foster a positive work culture and provide motivational support to create a conducive environment within the department.

• Explore new business development opportunities, which may involve travel as necessary.

Skills:

• Proficiency in comprehending financial reports and basic bookkeeping practices.

• Familiarity with regulatory compliance within the logistical industry.

• Strong problem-solving abilities and capability to anticipate errors and omissions.

• Exceptional communication and interpersonal skills effective for stakeholder management.

• Ability to adapt to changing priorities within a fast-paced environment.

• Skill in mentoring and developing employees, fostering a positive work environment.

• Strong leadership and management skills.

• Sound understanding of analytics and performance indicators.

• Strong business acumen.

• Attention to detail.

• Ability to work under pressure within a volatile environment.

Qualifications:

• Degree or Diploma in Business Administration or a relevant field.

• A minimum of 10 years of experience in a senior management role within the Clearing & Forwarding and Shipping industry.

• Knowledge of Customs, Shipping Lines, and transport procedures and requirements.

• Working knowledge of data analysis and performance/operation metrics.

• Proficiency in IT/Business infrastructure and MS Office, with intermediate to advanced Excel skills.