Claims Consultant - Short-Term Insurance

Recruiter:

Fouche & Co Recruitment

Job Ref:

DBN000393/MC

Date posted:

Tuesday, April 1, 2025

Location:

Upper Highway, South Africa

Salary:

15000 Monthly

SUMMARY:
Kloof - An upmarket and long-standing Financial Services Provider is seeking a skilled and professional Claims Consultant to join their Short-Term Insurance Team. Position suites candidates who hold a financial degree or Short-Term Insurance specific qualifications.

POSITION INFO:
We are seeking a short-term insurance claims consultant who can demonstrate strong interpersonal skills, as well as work effectively in a team environment.

The ideal candidate will be able to process claims efficiently, professionally and ethically, ensuring high quality service to clients and various parties. The candidate will also have excellent communication skills, both verbal and written, and be able to handle complaints and concerns effectively.

Duties Include:

Receive and review insurance claims
Sending out, registering and settling claims timeously
Efficient planning and organization of administration
Answering telephone calls, emails and corresponding proficiently
Investigate claims by gathering information from policyholders, witnesses, and other sources.
Negotiate claim settlements with policyholders, insurance companies, and other parties.
Communicate with policyholders, agents, and other stakeholders to provide updates on claim status and address questions and concerns.
Maintain accurate records of claims and related documentation.
Adhere to company policies and procedures, as well as regulatory requirements.
Meet or exceed performance standards for quality, productivity, and customer service.

Non-Negotiable Requirements:

Finance Degree or NQF 4 in short term insurance
Class of Business: Personal & Commercial Lines (Advantageous)
RE5 Certificate (Advantageous)

Package:

R15 000 - R30 000
Salary is subject to industry experience and qualifications
Provident Fund and uniform allowance

***Only shortlisted candidates will be contacted***

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