Client Liaison Officer

 

Recruiter:

IntelliStaff

Job Ref:

JHB002331/SS

Date posted:

Wednesday, July 13, 2022

Location:

Johannesburg, South Africa

Salary:

10000 Monthly


SUMMARY:
Our client in the shipping/logistics industry is urgently looking for a Client Liaison Officer to join their organization

JOB DESCRIPTION:

Location: Little Falls, Roodepoort

Requirements:

  • Matric
  • 3+ years of experience as a Client Liaison Officer
  • CLO experience in the logistics industry will be an added advantage
Responsibilities:
  • Prepare and distribute work detailed monthly, quarterly, and yearly reports to clients.
  • Provide required information and documents to clients.
  • Prepare trip reports of client meetings to record the details for future reference.
  • Submit client meeting reports to the manager or supervisor.
  • Provide support and assistance to other management teams.
  • Audit all client liaison active accounts.
  • Revise submission and accounts closure applications.
  • Develop liaison with client service and collection department to provide required information and acquire necessary documents.
  • Revise and distribute contractual referrals.
  • Provide feedback to management on areas of improvement.
  • Recommend implementation of enhanced processes.
  • Plan and schedule monthly meetings with clients.
  • Monitor client satisfaction through follow-up on solving client issues and problems.
  • Initiate measures to research and resolve client-raised issues.
  • Collaborate with clients to identify and implement value-added services

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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