Client Liaison officer

Recruiter:

Progessive International

Job Ref:

JHB001353/SF

Date posted:

Tuesday, January 21, 2025

Location:

Capetown, South Africa

Salary:

12000 Monthly

SUMMARY:
We are recruiting for a high-level client liaison officer - client-facing to travel to clients. Candidates applying for this role must have excellent client relations experience and communication and problem-solving skills. Driver's License is Essential

POSITION INFO:
Responsibilities
Building and maintaining relationships with clients and key personnel.
- Conducting business reviews to ensure client satisfied with their products and services.
- Alerting the sales team to opportunities for further sales within key clients.
- Letting customers know about other products the company offers.
- Attending meetings with clients to build relationships with existing accounts.
- Achieving client relationships targets and KPI’s set by the Commercial Director
- Working closely with Sales Representatives.
- Escalating and resolving areas of concern as raised by clients.
- Carrying out client satisfaction and surveys and reviews.
- Updating management and ensuring sales representatives are aware of changes within
clients.
- Passing Leads to the sales team and following up on progress.

Requirements
- Matric
- Strong marketing skills
- Driver’s license essential
- client-facing / travel to clients
- client interactions

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