Client Relations Manager Assistant

Recruiter:

Wasteplan

Job Ref:

JHB000040/CM

Date posted:

Wednesday, September 14, 2022

Location:

Johannesburg, South Africa

Salary:

R11 000

SUMMARY:
Do you have a passion for working with clients, enjoy problem solving and have a keen eye for detail and organising? If so, have a look at this amazing opportunity with us! We are looking for a people centric Client Relations Manager Assistant.

JOB DESCRIPTION:

Job Summary
To provide an efficient organisational and administrative service to the CRM Team, helping them to manage and prioritise their time more productively.

Responsibilities

CRM assistance

Provide efficient and effective assistance and support to the Client Relations Manager
Manage and maintain the diary for the Client Relations Manager
Calling and setting up of appointments with clients
Schedule appointments with existing clients and follow-up meetings
Compile and prepare costing sheets
Follow-up on e-mails and requests from the Client Relations Manager
SLA’s: follow-up on renewals and compile new SLA’s with annual increases
Ensure all originally signed documents are submitted and filed / uploaded to the reporting platform
Assist with confirmation / bookings and payments of events, functions and required training (SACSC, etc.) for the Client Relations Manager
Assist with all WastePlan events and functions as required
Carry out any other duties which may be required within the overall function of the job

Reports and administrative assistance

Compiling and submission of reports, in time for all reporting meetings
Compile and maintain the client visit report on a daily basis
Compile and maintain the client services ratings report on a monthly basis
Sending client services rating follow-up e-mails

General assistance

Providing any support to the sales and client relations team as required
Prepare agendas, attendance registers and minutes for sales / CRM meetings as required
Ensure all action points on meeting minutes are actioned on time and appropriate feedback is given to relevant parties
Order promotional material (folders, envelopes, pamphlets, brochures, business cards, etc.) as required in conjunction with the PR department
Ensure all promotional material and equipment (banners, gazebo’s, etc.) are stored neatly in the storeroom and cleaned before and after use for events and functions
Accurate filing and record keeping of all documents and records as well as general assistance with binding, scanning, copies, etc.
Identifying system improvements and innovations that may result in more efficient and effective work processes
Assisting in the implementation of systems and controls, to ensure policies, procedures and related laws / acts are complied with

Requirements

Minimum Matric, a relevant Diploma or Degree will be advantageous
Relevant knowledge and skills
High proficiency in Microsoft Office is essential

Employment will be implemented in accordance with the Employment Equity Act.
Only Applicants considered for the role will be contacted.

Closing date: 30th September 2022

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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