Client Service Executive

Recruiter:

The Working Earth

Job Ref:

TWE001371/NOK

Date posted:

Thursday, January 23, 2025

Location:

Johannesburg, South Africa

SUMMARY:
A reputable insurance company is seeking a dedicated and enthusiastic Client Service Executive to join their amazing team! If you’re passionate about delivering exceptional customer service, have strong communication skills, and thrive in a dynamic environment, this is the perfect opportunity for you.

POSITION INFO:
Qualifications:

Matric
Completed higher education qualification

Skills:

Must possess excellent written and verbal communication skills
Must be proactive, with a positive and friendly attitude
Must be professional
Excellent interpersonal and administration skills
Exceptional client service

Job description:

Build continuous relationships with clients in order to identify their needs
Be proactive in providing timely feedback to customers daily
Engage with clients on any questions they may have regarding the various products and services
Be diligent in updating the system and database with new information obtained from clients
Create and maintain client files
Take responsibility for the renewals of client policies
Client retention
Must be solution-orientated and provide resolution to clients in regard to any problems that may arise in relation to their short-term insurance policy

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