Client services (FAIS / Brokerage - Commodities / OTC / JSE) - 7 month contract

Recruiter:

Isilumko Staffing (JHB)

Job Ref:

2028182416

Date posted:

Thursday, August 22, 2024

Location:

Johannesburg, South Africa

SUMMARY:
-

POSITION INFO:

One of the TOP banks in S.A. is looking for an experienced Client Service Consultant to join their JHB team on a 6-month contract.

Qualifications and experience:

3 years' client service experience in a Broker environment
Must have product knowledge: JSE Equities, SAFEX, Contract for differences, warrants, installments
Computer literate
JIRA application knowledge
Matric
Tertiary qualification or studying towards
FAIS accredited or studying towards

Job skills / competencies:

Communication
Attention to detail
Results driven
Client centric
Able to handle conflict
Work under pressure
Stakeholder engagement
Idea generation
Client satisfaction
Multi-tasking

Key performance areas:

Stakeholder engagement
Cross sell
Act as primary contact for Traders and investors
Educate clients about the stock market
Engage with the Broker and ensure you keep abreast of the products
Responsible for trading and investing in JSE equities / derivative products, OTC products / warrants / futures / commodities
Guide clients on how to trade and invest in the products
Engage with the Transfer Secretary regarding share withdrawals
Close clients accounts

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